Mr. Charles is a Managing Director with the Gallagher Human Resources & Compensation Consulting practice leading the public sector and higher education consulting service line.
With over 30 years of professional Human Resources experience Mr. Charles specializes in all facets of Strategic HR Operations to include Compensation and Benefits, Total Rewards, Talent Acquisition, Employee & Labor Relations, HRIS, Workforce Planning, and extensive experience in project management leading and implementing large scale change and HR transformation initiatives.
Prior to joining Gallagher, he served as Chief Human Resources Officer (CHRO) for the city of Baltimore, Maryland. In this capacity, he led all Strategic Human Resources initiatives leading a workforce of over 20,000 employees. He has also served as Director of Human Resources & Information Technology for the City of Suffolk, Virginia. In this role, he was responsible for strategic HR Service Delivery, Risk Management, and Enterprise Information Technology Systems.
Mr. Charles’ experience also includes a progressive career with leadership roles with the District of Columbia in Washington, DC where he was a Human Resources Director and Chief Operating Officer (COO). As COO, he was responsible for Human Resources and Labor Relations, Contracts and Procurement, Facilities and Fleet Management, Risk Management, Information Technology Systems and a comprehensive revenue generating Business Services Division. In this role he served as a key liaison with the District of Columbia City Council, the Executive Mayor’s Office, and represented the District before the United States Congress on HR and Human Services issues.
Mr. Charles earned his B.S. in Management from Saint Paul’s College. He is also a graduate of Virginia’s Executive Institute, Harvard University’s HR Program on Negotiation, and the University of California Los Angeles (UCLA) Advanced Program in Human Resources.
• Dual designation of Senior Professional in Human Resources (SPHR) and Global Professional in Human Resources (GPHR).
• HR Executive Generalist certification from the International Public Management Association for Human Resources (IPMA-SCP).
• Current Board Chairman for the Human Resources Certification Institute (HRCI)