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Rethinking the Art of Science of Physician Engagement Metrics

Rethinking the Art of Science of Physician Engagement Metrics

When it comes to truly understanding the strength of relationships forged between healthcare organizations and physicians, “engagement” stands out as one of the most commonly tracked metrics. There is a good reason for this. A wealth of research has been produced by organizational scientists demonstrating that high levels of engagement triggers high states of organizational performance. The theory is simple. Engaged physicians perform better on the job. The better physicians perform, the more likely an organization is to be successful. It is also now known that the benefits of engagement extend well beyond the workplace. For example, highly engaged physicians are more likely to serve their organizations as brand advocates wherever they go—spreading enthusiasm about their organizations whenever opportunities arise. 

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David Rowlee

As the Managing Director & Practice Leader of Employee Engagement Surveys for Integrated Healthcare Strategies, a division of Gallagher Benefit Services, Inc., David Rowlee, PhD oversees a team of highly skilled researchers and ensures the delivery of leading edge measurement capabilities, advanced empirical analyses and innovative research studies to inform the operations and strategies of our clients.  Dr. Rowlee has more than 10 years of human capital research consulting experience with special emphasis in the ...

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